AT&T CUSTOMER ENGINEER lll Anaheim CA [CWA T CORE]
Location: Anaheim, CA
A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation.
What you'll do as a Customer Engineer Three:
- Maintain & Install Networks and networking components for commercial customers
- Perform on-site maintenance for routers, switches and modems, working closely with remote Engineering personnel
- Perform Test & Turn-up activities for network components
- Will be dispatched to customer sites
- Act as hands & eyes for remote engineer for problem resolution, checking inside wire connectivity and device functionality.
- Monitor Network until tested and released from site.
- May be requested to change or load configurations for routers and switches
- Perform other related duties as assigned
- Classroom, CED based, online and/or on-the-job training.
- May be asked to assist with telephone PBX related work i.e. installations, repairs, etc
- May be assigned to high visibility long term projects that require a great deal of organization, communication, and critical due dates.
- Must work well independently and with little supervision while still meeting all objectives.
- Perform wireless access point software testing
- Network Installation and Maintenance support
Our Customer Engineer Three must:
- Be able to perceive and differentiate colors
- Be able to lift up to 50 lbs
- Be able to work in confined spaces
- Be available to work day, evening, or night shifts including weekends and holidays. Flexibility for overtime and callouts also needed.
- Pass a criminal background check and drug test.
- Have a valid driver's license and satisfactory driving record
- Be available for training that may require travel and overnight stays
- Be able to spend most of the shift moving, standing, stooping, lifting and/or climbing ladders
- Be comfortable with being exposed to all weather conditions
- Qualify on pre-employment screening:
Customer Engineer III Knowledge Test II (CElllKT ll)
Technical Specialist Telecommunications Ability Battery (TS-TAB)
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Requisition ID: 1167442
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